Insight
Stopping knowledge from retiring
24 July 2019
<div class="ql-align-justify"><strong style="color: black;">The biomass industry is at risk of losing valuable knowledge. This article discusses key considerations to stop the impending drain and capture problem-solving logic... </strong></div>
Insight
How to put the user at the heart of your KM
11 July 2019
<div><strong>Several years ago I worked as a knowledge worker on an account with a very vigorous user-centric knowledge strategy. Whenever a user left feedback on an article suggesting a corrective action or expressing dissatisfaction, I had to address it immediately... </strong></div>
Insight
Make knowledge your organisation’s USP
17 May 2019
<div><strong>The value of knowledge management is becoming increasingly apparent as organisations compete for more business opportunities…</strong></div>
